Automate

Service without pause

Enhance guest experiences and streamline operations from reservation to review with intelligent automation built for the pace of the service industry.

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Reservations

Fill every table without lifting a phone

Your front of house never sleeps. An AI chatbot captures every booking inquiry at 2 a.m. just as warmly as at noon. Confirmations and reminders fire off automatically so your staff can stay on the floor and no-shows drop hard.

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Instant booking capture

Guests message via your website or social pages. The bot checks availability in real time and locks the table without a single ring of the phone.

Automatic reminders

SMS and email reminders go out at the perfect moment. Guests confirm with a tap. Empty tables from forgetfulness become a thing of the past.

Smart waitlist management

A cancellation triggers an instant alert to the waitlist. The system fills the gap before the kitchen even notices the change.

Reputation

Guard your name while you plate the next course

A great meal deserves a great review. The system asks for one automatically after the check closes, watches the platforms for you, and flags trouble before it spreads.

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Automatic review requests

A timed SMS or email hits the guest's phone right after dessert. One tap leaves the review while the experience is still warm.

Real-time platform monitoring

Every mention on Yelp, Google, and OpenTable feeds into one dashboard. You see the praise and the problems without hunting for them.

Instant negative feedback routing

A one-star rating doesn't sit in the dark. The system pings the manager on shift so a recovery call happens before the guest leaves the parking lot.

Back-of-house

Know your costs down to the last shallot

Stop chasing paper through the kitchen. Invoices process themselves, vendor contracts renew without a stack of files, and your margins stop leaking.

50%

Faster invoice processing from dock to payment

50%

Reduction in vendor agreement disputes

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Run a tighter house tonight

See how Pebble Automation handles the rush while you focus on the plate. Get your personalized walkthrough or the free hospitality checklist.

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