Free Business Automation Checklist

Twenty places a growing business drops a customer.

The missed call. The estimate nobody chased. The customer who never heard from you again. Work through the list and you'll know where you're leaking — before anyone tries to sell you anything.

What's inside

Twenty moments, ranked by what they're likely costing you. Not a list of chores a machine could do — a list of the places your customer experience quietly breaks.

Why this one is different

Most automation checklists are lists of chores

They tell you what a machine could do instead of a person. This one starts from the other side: where does someone waiting on you notice that you dropped them?

Sorted by what it costs you

The missed call costs more than the spreadsheet. Every item is ranked by revenue impact rather than by how easy it is to fix.

Written from the customer's side

Each one is a moment where somebody noticed you'd gone quiet. That's a very different list from the one you'd write looking at your own calendar.

No tool recommendations

It's about the process, not the software, so it works whatever stack you're on. Nothing in it requires hiring us.

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FAQs

Straight answers before you hand over your email.

Is this checklist really free?

Yes. No payment and no card. It's useful on its own — you can work through the whole thing and never speak to us.

How will I receive it?

An email with a download link, straight after you submit the form. Check your spam folder if it hasn't arrived within a few minutes.

Will you spam me?

No. Occasional, useful things about automation and customer retention. One click to unsubscribe, and we don't sell your details on.

What's inside the checklist?

Twenty specific moments where businesses drop customers — across lead response, quoting, onboarding, delivery, invoicing, and post-sale follow-up. Each one ranked by what it's likely costing you.

Who is this for?

Owners and operations leads of businesses past about ten people. Under that you can usually still hold the whole thing in your head, and you'll get less out of it.